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FAQ

Please check you SPAM folder for the email. If you do not see an email, please contact us and we will confirm if your order was processed

We may sometimes need to utilize different distribution channels to fulfill a customer’s order when a customer purchases multiple items. Products are made to order by us and some are shipped from one of our suppliers. Therefore, your items will be shipped separately.  It is possible to receive one before the next. You will always receive every item that you have purchased.

Some of our products have longer shipping times that others, especially items that are custom made to order. We do supply tracking number for all orders.

Please view our refund/exchange policy here https://foxtrottactical.com/pages/returns-policy

We do not offer a warranty on our products beyond our return/exchange period.  If it is beyond that period, we recommend contacting the manufacturer directly instead.




Not what you were looking for? Wrong size?
No problem!

With our hassle-free returns policy, we'll take care of all
your purchasing, product and shipping issues.

Contact our customer service team for assistance.
They will be happy to help - no questions asked.

Contact Customer Service